My name is ***** ***** I will be your device technician for the day.
I swear I have tried looking this problem for the longest and haven't found anything. I would suggest that you try calling Samsung because this is becoming a real common problem with their phones lately. I truly understand you do not want to reboot your phone and I don't blame you. But a lot is complaining about the same problem and needs to be addressed. Sorry I wasn't much help but I tried to the best of my ability. Could you please rate me on my services and thank you.