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Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I reset my nexus 7 because it was running so slowly. Could

Customer Question

i reset my nexus 7 because it was running so slowly. Could not then connect to Wi-Fi. kept getting "authentication problem"
JA: What's the make/model of your device? How old is it?
Customer: donknow but is three rs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: because it was soslow I reset from scratch
JA: Anything else you want the Android expert to know before I connect you?
Customer: no that's it
Submitted: 11 days ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 11 days ago.


I'm sorry about the issue. Does your Nexus 7 ask for the wi-fi / wireless password?

What is the model of your Internet modem/router device?

Are you able to check / confirm your Wi-Fi / wireless password ***** key, if any?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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