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Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9257
Experience:  Android Tech
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I am not comfortable with this kindle___i have an older

Customer Question

I am not comfortable with this kindle___i have an older version which I would like to retire and gift to my daughter for her use I don't know how to do that (remove from my account) This model does not respond as quickly and when I want to read somethings it's not available (cloud?)
JA: What's the make/model of your device? How old is it?
Customer: It's a kindle fire where do I find I'd info? Purchased in May for my travel abroad in June...
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The message was that my book was in the cloud or my recorded movie was unavailable?
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I think I need basic operation info...simple things like bookmarking etc.
Submitted: 1 month ago.
Category: Android Devices
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Randy Boman replied 1 month ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 1 month ago.

Follow these steps From your computer:

  1. go to Amazon.com >Visit Manage Your Content and Devices
  2. Select Your Devices.
  3. Select your device or app and select Deregister in the Actions column.
  4. To confirm, select Deregister again on the pop-up window.
Expert:  Randy Boman replied 1 month ago.

Follow these steps From your computer:

  1. Go to Amazon.com Visit Manage Your Content and Devices
  2. Select Your Devices.
  3. Select your device or app and select Deregister in the Actions column.
  4. To confirm, select Deregister again on the pop-up window.

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