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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31250
Experience:  Android Systems Specialist
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Not receiving emails on my tablet, Verizon LG 4g 3yrs old,

Customer Question

Not receiving emails on my tablet
JA: What's the make/model of your device? How old is it?
Customer: Verizon LG 4g 3yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Problem for 2 weeks
JA: Anything else you want the Android expert to know before I connect you?
Customer: Not now.
Submitted: 1 month ago.
Category: Android Devices
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me if you get an error message when you try to obtain emails?

And with which email service is it connecting to?

Customer: replied 1 month ago.
LG vk810
Expert:  Richard replied 1 month ago.

which email service is it connecting to?

Customer: replied 1 month ago.
Aol
Expert:  Richard replied 1 month ago.

Thanks

Can you hold the power button down till you see a menu and choose Power off

Then power it on again and tell me if the emails then arrive please.

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