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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I am unable t0 register my fios on my mobile phone, one

Customer Question

I am unable t0 register my fios on my mobile phone
JA: How old is the phone?
Customer: one year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just discovered.
JA: Anything else you want the Android expert to know before I connect you?
Customer: yes! I do not type . It would be better to to speak to a technician. I am also 83yrs old & of an other generation.
Submitted: 5 months ago.
Category: Android Devices
Expert:  Randy Boman replied 5 months ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 5 months ago.

What is the brand/model of your phone please?

Customer: replied 5 months ago.
all this should ave been done when fios wasdone I hjave password ***** iphone say NO yo it
Customer: replied 5 months ago.
find a tech I can speak to please
Customer: replied 5 months ago.
I do not type
Expert:  Randy Boman replied 5 months ago.
Follow the instructions below to reset your iPhone's network settings:Step 1:Tap Settings.Step 2:Tap General.Step 3:Scroll down to the bottom of the page and tap Reset.Step 4:Tap Reset Network Settings.Step 5:You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.Step 6:Wait while your iPhone resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPhone will also automatically restart.

Then try reconnecting your iPhone to the network again.Follow the instructions below to reset your iPhone's network settings:

Customer: replied 5 months ago.
This has been a waste of time &energy thank you for nothing
Expert:  Randy Boman replied 5 months ago.

were you able to follow the steps above?

Customer: replied 5 months ago.
There never been as a call please do not charge me nothing wa
Helpful
Customer: replied 5 months ago.
Cancel number
Expert:  Randy Boman replied 5 months ago.

Okay

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