Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Is your tablet an RCA tablet?
Has it already been held / serviced by WalMart?
Have you got the sales slip for it, still? and does the date on that read, Christmas (more or less) 2015 ?
So - has the RCA tablet already been sent in to RCA for warranty repairing?
Was the repair already done on the tablet, done under warranty? it should have been!
Or were you charged for the work already done on the tablet?
I'm really sorry to hear that.
The one bought at WalMart, if your sales slip shows that it was bought within 1 year ago, will need to be sent back to RCA for service-repairing.
Here's where to apply to get such warranty service-repair under way:
Phone: ***-***-**** / ***-***-****
And be sure to have your sales receipt for the RCA tablet at hand, when calling.