How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

My tablet which I have had about 6 months no longer will

Customer Question

My tablet which I have had about 6 months no longer will function; charged it for an hr and still will not come on; does show a black screen; then bright white screen Then shuts off.. Please help! (8 " Wi-Fi Androie Tablet; NS-P16AT08. Thank you!
Submitted: 2 months ago.
Category: Android Devices
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I hope I can help one way or other with the problem, which sounds severe and must be quite sobering.
Is the charger the type that plugs into the tablet, or the type where the battery is removed to put into the charger?

If it is the type that plugs into the tablet, try powering On the tablet with the charger connected - does it power up normally and operate OK that way?