Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome Bre
Can you tell me please the make and model of your Tablet?
The only way to remove the lock is to reset the Tablet. This will remove all data from the tablet and return it to new. This you cannot avoid, it is the whole point of the lock, to protect the data.
To do the reset, please do the following.
That then completes the process, the tablet will have been resetted and you can set it up again and use it.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
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