I'm sorry about the issue. Please click on the Amazon website below:
, then there, sign in your Amazon account if prompted
, then there, click on Settings near the top right, then click on Edit Payment Method option
, then you can add a card there and continue.
Please reply at the box below to continue. Thank you,
Please stay with me on this web page. Did you see / try my suggestion above? Are you stuck at any step?
Besides the kindle, do you also have a windows xp, vista, or 7 or 8 or 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,