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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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How do I connect to Wi-Fi networks, the kindle I bought

Customer Question

How do I connect to Wi-Fi networks
JA: What's the make/model of your device? How old is it?
Customer: the kindle I bought today
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i am just trying to get it conected
JA: Anything else you want the Android expert to know before I connect you?
Customer: don't think so
Submitted: 2 months ago.
Category: Android Devices
Expert:  Richard replied 2 months ago.

Hi there and welcome

As part of the setup (if it is new, it will take you on the routine to connect to your wifi network)

Did you see this when turning it on?

Expert:  Richard replied 2 months ago.

Can you return here please

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard