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Louie, Technician
Category: Android Devices
Satisfied Customers: 11232
Experience:  Hardware technician; board and component level.
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I accidentally erased my photos how can I retrieve them,

Customer Question

I accidentally erased my photos how can I retrieve them
JA: What's the make/model of your device? How old is it?
Customer: Samsung Galaxy 6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just hapownd I was clearing some data and my pictures erased
JA: Anything else you want the Android expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Android Devices
Expert:  Louie replied 1 month ago.

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially and if the photos were saved in the SD card, then recovery canhopefully be attempted.

Preferably, remove the Samsung Galaxy 6's SD card and mount it into a suitable memory card reader connected by USB to a computer. Thereafter, download, install and run a compatible recovery program/utility. Please click HERE for a Windows version while HERE for the Mac among others.

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