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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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It says that i am connected to the internet but i am not.

Customer Question

it says that i am connected to the internet but i am not. not sure why.
JA: What's the make/model of your device? How old is it?
Customer: Samsung model SM-T350. about a yr old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a week. Made sure that blue tooth and airplane mode was off.
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

What's the model of your internet modem / router device?

In Settings -> Wi-Fi, what is the name of the network it is currently connected to?

Please reply at the box below. Thank you,

Expert:  Viet - Android Tech replied 2 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,