Hello,I am the person that will be helping you today.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,Jason
Thank you for the update. Please, give me that information when you have a chance.
The name of the wifi does not help. The problem is that you cannot connect to the wifi signal, correct? In that case, I will need to know the brand and model name of the router so that I can give you the correct instructions for obtaining the correct wifi password.
Yes, you can continue working with me until we get the problem fixed.
You are very welcome. Thank you.