I'm sorry about the issue. Is your new Asus tablet able to connect to Wi-Fi / wireless at another place?
What's the model of your internet DSL modem / router device?
Do you also have a windows xp, vista, or 7 or 8 or 10, or mac computer?
Please reply at the box below. Thank you,
Does it also give any error or message?Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,