I'm sorry about the issue. Is the tablet able to connect to Wi-Fi / wireless at any other place?
Are you able to check / confirm your wi-fi / wireless password ***** key? (It is case-sensitive.)
What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.
Thank you. Does your desktop computer have Windows XP, Vista, or 7 or 8 or 10?
Do you know how to check / confirm your wi-fi / wireless password?
Have you tried to disconnect the power cord from your Netgear modem for a couple of minutes, then re-connect and check?
Please reply at the box below. Thank you,
I'm not sure if you have your wi-fi password ***** Can I connect remotely to your desktop computer, so I can check on your netgear modem's wi-fi /wireless password ***** through your computer for you?
Also, does your desktop computer have Windows XP, Vista, or 7 or 8 or 10?
Thank you. On your Windows 10 desktop computer, click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=be4b6704-5df7-4c56-9377-cd8c02c2065d, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,