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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 30137
Experience:  Android Systems Specialist
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I had to reinstall windows a couple of days ago and during

Customer Question

i had to reinstall windows a couple of days ago and during the process i lost everything from photos to documents can i get them back
JA: What's the make/model of your device? How old is it?
Customer: its an emachine laptop
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just since i reinsalled windows on tuesday
JA: Anything else you want the Android expert to know before I connect you?
Customer: for now i will be happy if that can be done
Submitted: 1 month ago.
Category: Android Devices
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you reinstall you will have overwritten most of the memory so the chance is slim, but as the procedure I have for you is free, then it is worth trying.

Can you go to my link below and download Recuva which is a free recovery program

Use the download Latest Version button on the right.

Then install it and run the program

Perform a scan of your computer and anything that can be recovered, this program will find it.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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