I'm sorry about the issue. Please try this first: Press and hold the Power on / off button on your Kindle Fire for about 30 seconds, then turn it back on and check.
- If that does not work, please go to menu / settings on the Kindle fire, then the Wi-Fi or Wireless option, then do you see a list of network name(s), including your network name, there?
Please reply at the box below to continue. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
If needed, please disconnect the power cord(s) from your internet modem / router device(s) for a few minutes, then re-connect, then wait a bit and check.
- If it still does not work, please try:
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,