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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16050
Experience:  Android technician
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My Kindle Fire date & time are wrong ...1970! and 2 1/2

Customer Question

hello
my Kindle Fire date & time are wrong ...1970 ! and 2 1/2 hours behind in time ...i haven't been able to reset it..any suggestions?
Submitted: 3 months ago.
Category: Android Devices
Expert:  Josh replied 3 months ago.

Hi Jo,

  1. Swipe down from the top of the screen and then tap Settings.
  2. Tap Device Options, and then tap Date & Time.
  3. Tap off next to Automatic Time Zone then turn it back on
  4. Select your Time Zone
  5. Hold down the power button for 20 seconds until your Kindle restarts. After the restart, check again.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 3 months ago.
nope didnt change anything
Expert:  Josh replied 3 months ago.

Let's try a factory reset then:

  1. Swipe down from the top of the screen and tap Settings.
  2. Tap Device Options, and then tap Reset to Factory Defaults.
  3. Tap Reset to confirm.

After you reset your Kindle, register it back to your Amazon account and all of your books, etc will download again.

Customer: replied 3 months ago.
hello
Customer: replied 3 months ago.
what else can i do ?
Expert:  Josh replied 3 months ago.
Let's try a factory reset then: Swipe down from the top of the screen and tap Settings.Tap Device Options, and then tap Reset to Factory Defaults.Tap Reset to confirm. After you reset your Kindle, register it back to your Amazon account and all of your books, etc will download again.
Customer: replied 3 months ago.
i want to cancelle this
Expert:  Josh replied 3 months ago.

Did you follow my steps?

Customer: replied 3 months ago.
it still doesnt work...
Customer: replied 3 months ago.
where did you go
Expert:  Josh replied 3 months ago.

Did the factory reset restore properly?

Customer: replied 3 months ago.
it wont recognize the internet
Expert:  Josh replied 3 months ago.

Please be sure to describe new issues when they occur -- I cannot see your Kindle screen.

Did you connect your Kindle to Wi-Fi?

Customer: replied 3 months ago.
it says WiFi not working
Expert:  Josh replied 3 months ago.

What is the exact error message that you see on your Kindle?

Customer: replied 3 months ago.
just tell me how to cancelle
Expert:  Josh replied 3 months ago.

I will send a refund request to customer service. Please do not reply back anymore.

Customer: replied 3 months ago.
dont chrg me for this service it still doesnt work
Customer: replied 3 months ago.
ty