I'm sorry about the issue. What is the exact error or message when registering your new kindle paperwhite?
Please reply at the box below. Thank you,
It looks like you do not have your correct Amazon account password (it is case-sensitive.) Please try the following:
- Click on the Amazon website below:
, then there, enter your email address and the characters as shown on the page
, then click on Continue and follow the instructions there in order to reset your Amazon account password.
Please reply at the box below to continue. Thank you,