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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35198
Experience:  Troubleshoot Android Devices.
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I have replaced my original Kindle with a paperwhite but am

Customer Question

I have replaced my original Kindle with a paperwhite but am having difficulty registerring
Submitted: 3 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What is the exact error or message when registering your new kindle paperwhite?

Please reply at the box below. Thank you,

Expert:  Viet - Android Tech replied 3 months ago.

It looks like you do not have your correct Amazon account password (it is case-sensitive.) Please try the following:

- Click on the Amazon website below:

https://www.amazon.com.au/password

, then there, enter your email address and the characters as shown on the page

, then click on Continue and follow the instructions there in order to reset your Amazon account password.

Please reply at the box below to continue. Thank you,