I'm sorry about the issue. Please press and hold (or slide and hold) the Power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check.
- If that does not work, what's the model of your kindle? Does it have touchscreen?
- If you connect the kindle to a computer (not to a power outlet), does it charge fine?
Please reply at the box below to continue. Thank you,
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