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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15764
Experience:  Electronic Engineer
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PearlI am checking the forums to find a solution to get my

Customer Question

Hello PearlI am checking the forums to find a solution to get my Samsung tablet to work normally again. I landed on your page and I am checking it.
JA: How long has this been going on?
Customer: Since last Saturday, I never got the chance to connect it to my PC till today. The PC downloaded the software and I have no clue how to exit the Manual Mode and how to send the "package to apply to the device with "adb sideload"
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: Do you have an answer??
JA: What troubleshooting have you tried?
Customer: I wiped the tablet and it is still stuck on manual mode
JA: The Android expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: are there charges for this service?
Submitted: 3 months ago.
Category: Android Devices
Expert:  ITPeter replied 3 months ago.

Hi there,

Welcome to JustAnswer!
My name is***** will try my best to help you with your question.

To get the tablet out of safe mode, first get the drivers for your tablet from the Samsung website:

http://www.samsung.com/us/support/downloads/SPH-D700ZKASPR

Install the USB drivers on your computer.

Then download the TAR file for your tablet and install it using Odin.

Once installed, turn off the tablet then turn it back on again. It should eventually display the DOWNLOAD MODE with
the droid character as a construction worker. Follow the prompts to get the tablet up and running again.

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Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need further assistance.
Pete.
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Expert:  ITPeter replied 3 months ago.

Hi, just checking in on your question, do you need any further assistance?

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