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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9775
Experience:  Personal Experience with many Android devices and versions
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My problem is that I am unable to switch my Kindle on. I

Customer Question

My problem is that I am unable to switch my Kindle on. I charge my Kindle the green light is on but my book does no appear. Please advise. Glynnis Turconi
Submitted: 2 months ago.
Category: Android Devices
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

This usually happens if the firmware/software is glitched. First we can soft-reset the Kindle and see if it works or not. Press and hold down (or slide) the Power button for full 40 seconds and this will reset the Kindle. Then try to open your books.

Please let me know if that didn't work, so we can continue troubleshooting

Expert:  Ashik replied 2 months ago.

Hello there, I'm just checking. How is it going ? Were you able to reset the Kindle ?

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