My name is***** will try my best to help you with your question.
To erase the password ***** require resetting the phone to its factory condition, and anything stored on it will also be erased:
1. First, switch off the cell phone by pressing the Power button.2. Next, press and hold together: Volume Up + Home + Power key until you see Samsung logo.
3. Then select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm. 4. In the next step choose "Yes -- delete all user data" to confirm the whole operation.5. After that select option "reboot system now".The hard reset has now been performed.
--------------------Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need further assistance.Pete.--------------------
Hi, just checking in on your question, do you need any further assistance?