How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ITPeter Your Own Question
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16555
Experience:  Electronic Engineer
30970729
Type Your Android Devices Question Here...
ITPeter is online now
A new question is answered every 9 seconds

I have a motorola Droid Turbo 2 phone. I accidentally was

Customer Question

I have a motorola Droid Turbo 2 phone. I accidentally was trying to reset a password ***** it went to the verification code, which I didn;t remember and locked me out. Went to Vericon Wireless center and they wiped my phone. I have been trying for 20 hours to reset it, changing the password ***** My phone is only 8 months old and I am in a vicious cycle. My email addess is ***********. I need to reset it somehow. please help
Submitted: 7 months ago.
Category: Android Devices
Expert:  ITPeter replied 7 months ago.

Hi Christine,

My name is***** will try my best to help you with your question.

Expert:  ITPeter replied 7 months ago.

You can attempt to recover your account at https://www.google.com/accounts/recovery/
If that doesn't work, then you will need to create a new Google account.

--------------------

Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
--------------------

Expert:  ITPeter replied 7 months ago.

Hi, just checking in on your question, do you need any further assistance?

Related Android Devices Questions