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Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My kindle screen is totally blank, only the light shines, no

Customer Question

my kindle screen is totally blank, only the light shines, no task bar at all, please help
Submitted: 2 months ago.
Category: Android Devices
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

This usually happens if the firmware/software is glitched. First we can soft-reset the tablet and see if it works or not. Press and hold down (or slide) the Power button for full 40 seconds and this will reset the Kindle.

If that didn’t work then connect the Kindle to your PC with the USB and press and hold down the Power button for 60 seconds continuously to reset it.

Please let me know if that didn't work, so we can continue troubleshooting

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