How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask ITPeter Your Own Question

ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15775
Experience:  Electronic Engineer
30970729
Type Your Android Devices Question Here...
ITPeter is online now
A new question is answered every 9 seconds

My Samsung Galaxy s3 is starting to have lag time, and

Customer Question

My Samsung Galaxy s3 is starting to have lag time, and sometimes when I tap on an app it does not open...what could the problem be?
JA: How long has this been going on?
Customer: A couple of months
JA: What troubleshooting have you tried?
Customer: Took the battery out and clean the connectors, turned off Bluetooth
JA: The Android expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Android Devices
Customer: replied 4 months ago.
Just now it prompted "did I want to turn on Blue tooth, and it automatically went into "safe Mode" but I turned it off in the settings. Why are these things happening?
Expert:  ITPeter replied 4 months ago.

Hi,
My name is***** will try my best to help you with your question.

Over time the Samsung Galaxy S3 and other smartphones will start to lag, and you may see other software glitches occurring too.

This can be resolved by restoring it to its original factory condition.

First however you should ensure you have made a backup of all your important information.

Then carry out a factory reset on the phone and restore your information back onto it again.

Let me know if you need any additional information and I'll be happy to help.

--------------------
Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
--------------------