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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My motorola droid turbo 2 is not working correctly. The Moto

Customer Question

My motorola droid turbo 2 is not working correctly. The Moto Actions functions are all nonexistent. I think it is an issue with the sensors.
Submitted: 4 months ago.
Category: Android Devices
Expert:  Randy Boman replied 4 months ago.

Hi Nate,

My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.

Did you make sure the IR Gesture Sensors located on the bottom right and left corners are not covered?

Customer: replied 4 months ago.
they are uncovered. No cases or screen protectors on the phone.
Customer: replied 4 months ago.
The phone isn't "rooted." I tested all the sensors including accelerometer and none of them respond.
Expert:  Randy Boman replied 4 months ago.

Okay, open the Moto app, then tap on the top right, then tap about, let me know the Moto action version please.

Customer: replied 4 months ago.
Moto Actions: Version 2.00.11
Expert:  Randy Boman replied 4 months ago.

okay, thank you.

I will check on this for you.

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