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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 17964
Experience:  Android technician
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I just got a Moto G 4 cell phone through Republic Wireless.

Customer Question

I just got a Moto G 4 cell phone through Republic Wireless. When I make a phone call, screen appears saying,"This phone isn't configured to make calls." It offers to change configuration, but when I press change configuration, it goes to Record Audio for voicemail greetings. Please help. Jerry
Submitted: 9 months ago.
Category: Android Devices
Expert:  Josh replied 9 months ago.

Hi Jared,

Press the power button until a menu appears, then tap "Power off." Once it has completely turned off, press and hold the power button until it vibrates and turns back on.

After the restart, try again.

If it doesn't work let me know otherwise if you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 9 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 9 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.