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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I owned a 7" Kindle Fire and it died. I took it to Best Buy

Customer Question

I owned a 7" Kindle Fire and it died. I took it to Best Buy to have them put a new battery in it but they said they do not do that. I decided to buy a 10.1 Kindle Fire and when I got home I tried to register it. My name is***** and have been a member for many years. The machine said I wasn't in the system using my e-mail and password. On 11/20/15 we registered using e-mail address***@******.*** and password ***** What is the problem? Please Help!
Submitted: 4 months ago.
Category: Android Devices
Expert:  p0llinate replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Did you connect the kindle to your home wifi network first?

Expert:  p0llinate replied 4 months ago.

Do you need help with this?