How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

The phone just shut down while I was on Facebook. I held the

Customer Question

the phone just shut down while I was on Facebook. I held the turn on button down and it showed the identification but didn't start up. it just turned black. I pushed and held down the on/off button but the screen stayed black. the 2 lights on the upper left the left one (blue) turned on and stayed on for a long time. now it is off and the phone doesn't respond in any way. help! thanks, ron
Submitted: 3 months ago.
Category: Android Devices
Expert:  GeekGal replied 3 months ago.

Hi Ron! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Can you tell me please hat type of phone you have, brand and model?

Related Android Devices Questions