Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome
Can you tell me please which model Asus you have?
This can be filter keys
Check your system tray for the stopwatch symbol (bottom right), double click it to go to the settings, and turn it off
Does it then work?
It is in the bottom right, where you see the time and other icons.
No, turn Filter keys off please
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
is the keyboard now working?
Can you restart the tablet and tell me if it works
when did the problem start?
I want to do a system restore please.
To do this, close all programs.
Press the windows key + X and click on Control Panel
click System and Security
Then click on System
Then System Protection
Then System restore
Choose a date before this problem occurred.
Let it complete and tell me if it now functions correctly please
but we can do this right now.. it will just undo any corruption thats been caused resulting in this.
I will mark this question to remain open though, so you can return here at any time, this is no problem,.
And if you can please take a second to rate my service for now by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
ok, if you change your mind let me know please, as the steps I gave are step by step and I can assist you through this, this is no problem.
I can even connect to the computer and do them for you if you wish.