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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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About 2 weeks. My Fire just plain quit! I just held the

Customer Question

Hi Pearl,
JA: How long has this been going on?
Customer: About 2 weeks.
JA: What troubleshooting have you tried?
Customer: My Fire just plain quit ! I just held the start button down for 40+ seconds - difference!
JA: The Android expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: My Fire Kindle is connected to my laptop so I can view its contents.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Android Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Android Devices
Expert:  Terry Parker replied 6 months ago.
Hi,
My name is ***** ***** I will be your device technician for today. I am willing to help you work out the problem you are having but I would also like for you to rate me on my services. Now lets get started on the issue you are having.
Expert:  Terry Parker replied 6 months ago.
Just from what I am getting from the problem you are having, it seems that you are having a battery issue. I think you should replace the battery and you should be okay.

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