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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9785
Experience:  Personal Experience with many Android devices and versions
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My screen is suddenly broken up. I can see part of page &

Customer Question

my screen is suddenly broken up. I can see part of page & script but also Agatha Christie photo blocking rest of the page
Submitted: 4 months ago.
Category: Android Devices
Expert:  Ashik replied 4 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 4 months ago.

What is the model and make of your phone ?

Customer: replied 4 months ago.
its not my phone, it's my Amazon Kindle. I dont know what model, but I have it approx 5 years.
Expert:  Ashik replied 4 months ago.

First we can soft-reset the Kindle tablet and see if it works or not. Please try it again if you already did this.

Press and hold down (or slide) the Power button for full 40 seconds and this will reset the Kindle.

If that didn’t work then connect the Kindle to your PC with the USB and press and hold down the Power button for 60 seconds continuously to reset it.

The above reset will work unless this is an hardware or screen issue and not software related.

Let me know it goes please.

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