Hello. My name is ***** ***** I can help you solve your problem. What is the make and model of your smartphone?
I have technical information for the SCH425G TracFone, but nothing for the SCH5425G. Are you sure that you have provided the correct model number in your question? Is your TracFone he SCH425G? This link shows a photo of the TracFone:
Is there anything on the screen, or is it black?
I am looking for information on whether the battery on this device is removable. Can you remove the back cover?
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