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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 32221
Experience:  Android Systems Specialist
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I have forgotten my kindle password. Please help me

Customer Question

I have forgotten my kindle password. Please help me
Submitted: 7 months ago.
Category: Android Devices
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you tell me for which password ***** is for please?

To unlock the screen? To purchase a book?

And which model Kindle do you have?

Thank you

Customer: replied 7 months ago.
Log into kindle for books and my account. To be able to reset all passwords
Expert:  Richard replied 7 months ago.

Thank you Andrew

To reset your password ***** will need access to the email account you used for your username.

Is it this account you cannot access?

Customer: replied 7 months ago.
I have two an load 1 and a new one the iPad two how can I tell which one
Expert:  Richard replied 7 months ago.

ok, use my link below and try to reset password *****

https://www.amazon.com/gp/css/account/forgot-password/email.html

Try it on the emails you have and it will tell you if it exists or not.

Let me know the results please.

Customer: replied 7 months ago.
New one is model. MK6J2lL/A
Expert:  Richard replied 7 months ago.

let me know the results please

Customer: replied 7 months ago.
No sir it did not work. I used he wrong email adress. Can you still help me
Expert:  Richard replied 7 months ago.

You mean you do not remember the email address you used to register the Kindle?

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