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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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I have a Nexus 6p running Android 6.0.1. When I get an app

Customer Question

I have a Nexus 6p running Android 6.0.1. When I get an app that asks for permission, it won't let me accept the permission, only deny it. Is there a setting I need to enable? See screenshot.
Submitted: 7 months ago.
Category: Android Devices
Expert:  Terry Parker replied 7 months ago.
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
Expert:  Terry Parker replied 7 months ago.
Go to security and then device administration
Expert:  Terry Parker replied 7 months ago.
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
Customer: replied 7 months ago.
Ok, I did. Here's what I see.
Expert:  Terry Parker replied 7 months ago.
Under that hit verify apps and unknown sources and this should work.
Expert:  Terry Parker replied 7 months ago.
Were those two already check marked
Customer: replied 7 months ago.
unknown sources was checked. I see nothing about verify apps.
Customer: replied 7 months ago.
See attached.
Expert:  Terry Parker replied 7 months ago.
I see unknown sources are on. Can you screen shot me the rest of the screen from the bottom down.
Customer: replied 7 months ago.
Here it is.
Expert:  Terry Parker replied 7 months ago.
Ok give me a second
Expert:  Terry Parker replied 7 months ago.
I have a lg so let me grab it.
Customer: replied 7 months ago.
Any update?
Expert:  Terry Parker replied 7 months ago.
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
Expert:  Terry Parker replied 7 months ago.
Well the only suggestion is to do a factory reset
Customer: replied 7 months ago.
Why? What will that accomplish? What is the problem, exactly?
Customer: replied 7 months ago.
Since there's no answer forthcoming, please release this question and let another expert have a Crack. Thanks.

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