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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9785
Experience:  Personal Experience with many Android devices and versions
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My KIndle Fire has just stopped working. The screen is

Customer Question

My KIndle Fire has just stopped working. The screen is black. I have taken off the back plate, but can't see where I could "fix" it.
Submitted: 4 months ago.
Category: Android Devices
Expert:  Ashik replied 4 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 4 months ago.

This usually happens if the firmware/software is glitched. First we can soft-reset the tablet and see if it works or not. Press and hold down (or slide) the Power button for full 40 seconds and this will reset the Kindle.

If that didn’t work then connect the Kindle to your PC with the USB and press and hold down the Power button for 60 seconds continuously to reset it.

Please let me know if that didn't work, so we can continue troubleshooting

Expert:  Ashik replied 4 months ago.

Hi there, Just checking. Were you able to reset it ?

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