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GeekGal
GeekGal, Electronics Support Tech
Category: Android Devices
Satisfied Customers: 917
Experience:  MIS degree and 15+ years experience supporting electronics of all kinds
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I have read 40% of a book and suddenly all my notes and

Customer Question

I have read 40% of a book and suddenly all my notes and highlights have disappeared! What happened? Where are they? And how do I get them back without re-reading 40%?
Submitted: 5 months ago.
Category: Android Devices
Expert:  GeekGal replied 5 months ago.

Hi there Steve. My name is*****'m sorry that you're having this issue. It has happened to me before too . Luckily there is a simple fix that works in almost every case. To get them back, go to "manage my kindle" in your amazon account and re-download the book, without first removing it from your kindle device. Also, you can go to https://kindle.amazon.com/your_highlights and sign in with the email address associated with your Kindle to view your highlights.

Expert:  GeekGal replied 5 months ago.

Please let me know how this works for you. If you need clarification on any of the steps or have additional questions I am happy to assist. I am committed to working with you until the problem is fully resolved.

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