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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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I use a Logitech C920 webcam Android Q7 Media Box Android

Customer Question

I use a Logitech C920 webcam
Android Q7 Media Box
Android 4.4.2
In regular camera apps I need to increase expsure +2 to get a great picture
In every web chat application I have tried the defalt video is too dark and the never is a way to increase exposure. Do you know A WEB CHAT APP that allows exposure Control?
Thanks for any assistance you may offer.
Submitted: 10 months ago.
Category: Android Devices
Expert:  Terry Parker replied 10 months ago.
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
Expert:  Terry Parker replied 10 months ago.
I will do some research for you.
Customer: replied 10 months ago.
I would prefer yo use Skype. Skype for windows has settins for exposure, contrast etc; but Skype of Android has virtually nothing.
Expert:  Terry Parker replied 10 months ago.
Give me a little time to figure it out.
Customer: replied 10 months ago.
Let me know how you make out.
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Terry Parker replied 10 months ago.
I found a app called long exposure camera 2 that you should use.
Customer: replied 10 months ago.
Whatis the next step?PS sorry about the typo my name is Sam!
Expert:  Terry Parker replied 10 months ago.
Sam did you download the app.
Customer: replied 10 months ago.
OK, i restarted and it is running.
Expert:  Terry Parker replied 10 months ago.
did you open it and see the features
Customer: replied 10 months ago.
I can change exposure +2 but there is no image from the webcam.
Expert:  Terry Parker replied 10 months ago.
Let me do more research
Customer: replied 10 months ago.
I fiddled with it and finally got an image close to what I like. How do I get Skype to show such an image?
Customer: replied 10 months ago.
Even if Iexit the app and then come back to it, it starts with the initial dark image. Running Skype is simialr to before too dark!
Expert:  Terry Parker replied 10 months ago.
You may need another app for Skype
Customer: replied 10 months ago.
Where do we go from here?
Expert:  Terry Parker replied 10 months ago.
We can try to figure something else out for you if you want
Customer: replied 10 months ago.
My Original request was" Do you know A WEB CHAT APP that allows exposure Control?". I still have dark video no matter what I try.
Expert:  Terry Parker replied 10 months ago.
Ok try this www.alienskin.com
Customer: replied 10 months ago.
far I can't see that it can influence exposure on any web chatting apps.
Expert:  Terry Parker replied 10 months ago.
Well the app did work right. So we might have to try to use both app and download
Customer: replied 10 months ago.
Explain please.
Expert:  Terry Parker replied 10 months ago.

did you try the website i sent you?

Customer: replied 10 months ago.
You mean www.alienskin.com. I didn't see an app that would influence the exposure of Skype or any other video chat app. I was hoping you would provide an approach.
Expert:  Terry Parker replied 10 months ago.
Well seeing that I have tried my resources there may not be anything available.
Customer: replied 10 months ago.
You can go no further?
Expert:  Terry Parker replied 10 months ago.
I'll keep trying because that's my jobif you would like.
Customer: replied 10 months ago.
I won,t be available for a few days. I d0 want a way to make my real time video see-able in web chat applications! that's what I paid for.
Expert:  Terry Parker replied 10 months ago.
Well I talked to my computer tech guy and he informed me that there isn't anything you can use unless you set the resolution yourself.
Customer: replied 10 months ago.
how do I set the resolution? Right now I am in the same position as when I first contacted "just answer". I really want a solution if not, then I should be reimbursed . If you or someone can help me let's continue.
Expert:  Terry Parker replied 10 months ago.
Well my computer guy told me that you will have to go into your computer settings to change the resolution.
Customer: replied 10 months ago.
I went through display settings but there is no setting for exposure only video resolution, Adjusting doesn't fix my issue.
Customer: replied 10 months ago.
Am I going to get some help or how do I go about getting my money back. After all I am no better off than when I started!
Customer: replied 10 months ago.
I haven't heard from you. Does this mean you have given up?