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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 63
Experience:  Device Technician at Batteries Plus Bulbs
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I took 75 pictures with my new Galaxy Core Prime phone while

Customer Question

I took 75 pictures with my new Galaxy Core Prime phone while on vacation. They were in my Gallery. When I got home and wanted to look at them, they were gone. No one knows why or where they went. I did not delete them. Can you help me?
Submitted: 4 months ago.
Category: Android Devices
Expert:  Terry Parker replied 4 months ago.


My name is ***** ***** I will be your, "Device Repair Technician," for the moment. I am here to assist you the best way possible to help resolve the issue you are having with your device. I would also like to ask you to rate me on the services that i will be providing for you. So that being said, "Let's get started."

Expert:  Terry Parker replied 4 months ago.

just look in your files on your phone and they should be there. Then just upload them and then save them again.

Customer: replied 4 months ago.
They are not in my files....they are GONE!!
Expert:  Terry Parker replied 4 months ago.

Sorry to hear that.Try and download a app from the app store and maybe you can retrieve some of them you lost or even all. There are apps called photo retriever. I would try one of those.

Customer: replied 4 months ago.
Can not find app for photo retrieval.

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