How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

I have a Samsung Galaxy note 4 SM-N910U,rooted 2 ywith bad

Customer Question

I have a Samsung Galaxy note 4 SM-N910U,rooted for nearly 2 ywith bad IMEI# ***** aftered ypdate to sweet rom v18, now unable to call or receive call,( not registered on network). Can you fix this and restore my original IMEI# ?
I'm still able to use Vonage wifi calling on my phone ! but not network calls(Ultra mobile).
I am on officials Samsung 5.1.1(thru kies3) with custom status(rooted).
Thanks
Submitted: 8 months ago.
Category: Android Devices
Expert:  Bryan replied 8 months ago.

First I would check your current IMEI number using the following website: http://www.gsmcamp.com/Samsung/SM-N910U%20Galaxy/imei-checker-esn

Then verify that the IMEI number shown is the same one listed on the phone (usually under the battery).

Let me know the results of that test.