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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 36138
Experience:  Troubleshoot Android Devices.
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My note book 5 seems to be frozen

Customer Question

my note book 5 seems to be frozen
Submitted: 9 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 9 months ago.
Hi,I'm sorry about the issue. Can you please press and hold the Power on / off button on the device for about 15 seconds, then turn it back on and check?Please reply at the box below to continue. Thank you,
Expert:  Viet - Android Tech replied 9 months ago.
If that does not work, please let me know the model of your device (check at the back of it.) Is it a laptop or tablet or smartphone, etc.? What is currently showing on the screen now?When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,