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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15464
Experience:  Electronic Engineer
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My 5s screen is broken and won't respond to touch. Otherwise

Customer Question

My 5s screen is broken and won't respond to touch. Otherwise phone is working. My last iCloud backup was 4 weeks ago, and I need the lost data back.
The backup won't start automatically because I don't have passcode lock enabled.
How can I start an iCloud backup with no touchscreen. I can get Siri to open settings but not start backup. Thanks
Submitted: 6 months ago.
Category: Android Devices
Expert:  ITPeter replied 6 months ago.
Hi John
Expert:  ITPeter replied 5 months ago.
To get the latest information off the phone, the screen will need to be replaced.
Expert:  ITPeter replied 5 months ago.
Hi John, just checking in on your question. How did things work out for you?

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