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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16046
Experience:  Android technician
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Turned account on this AM and all was wiped clean !! Big surprise

Customer Question

Turned account on this AM and all was wiped clean !! Big surprise and now would like to re-establish my total Amazon Account, including purchases, books on carosl and book lists.
First, what6 happened to cause this, was totally unexpected???Not angry, just curious.
Thanks,
Carl
herescarly@.com
Carl Ruscetta *****
Sandy, UT 84094 (###) ###-####
Submitted: 7 months ago.
Category: Android Devices
Expert:  Josh replied 7 months ago.
Hi Carl, Are you saying that your Kindle does not have your books, etc on the device anymore?
Expert:  Josh replied 7 months ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.