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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 30254
Experience:  Android Systems Specialist
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My phone was working fine and now whenever I try to send a

Customer Question

My phone was working fine and now whenever I try to send a text I get the message - Error.
And if I try to call anyone I get the message - Emergency Calls Only.
What happened to my phone? I have Samsung B3410 phone.
Submitted: 6 months ago.
Category: Android Devices
Expert:  Richard replied 6 months ago.
Hi there and welcomeCan you take the batter out and the SIM card. Then rub the SIM card on your sleeve and put it back in the phone.Once done, try to make a call and tell me if it now functions.
Customer: replied 6 months ago.
I took out the battery and the SIM card. Rubbed SIM card on my sleeve. Still does not work. Help!
Expert:  Richard replied 6 months ago.
Do you have another phone there where we can test the sim card in?Please let me know.
Customer: replied 6 months ago.
Expert:  Richard replied 6 months ago.
ok, we will then have to reinstall the firmware on the phone.This will remove all data and return the phone to new, so please first backup any data off the phone.Then go to Settings, Backup and Reset, Factory Reset.Let this complete, setup the phone again like when you first received it and tell me how it then functions please.

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