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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11187
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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I have a Kyocera phone Model #C6740. There is no sound when

Customer Question

I have a Kyocera phone Model #C6740. There is no sound when receiving a call. The setting for calls is set at maximum. When I dial a call the house phone rings. tried to restarting the phone, no luck. Help!
Submitted: 7 months ago.
Category: Android Devices
Expert:  Michael Hannigan replied 7 months ago.
Hello. Thank you for coming to JustAnswer.Sorry for the wait. My name is Michael. I will be helping you with your question today.
Expert:  Michael Hannigan replied 7 months ago.
I would go a step beyond restarting the phone and removing the battery. If that doesn't work, then a full wipe/reset of the phone may cure the problem. If not, that means the earpiece had failed. They can be replaced inexpensively if you can find the part and if you can do the replacement yourself.