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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16030
Experience:  Android technician
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My Kindle 7 will not run. I can't turn it on. and last week

Customer Question

my Kindle 7 will not run. I can't turn it on. and last week it just went off while reading.
Any ideas for me. I love my Kindle 7 and miss it very much.
Submitted: 7 months ago.
Category: Android Devices
Expert:  Josh replied 7 months ago.
Hi, Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process.If that does not work then please let me know when you purchased the Kindle
Expert:  Josh replied 7 months ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.