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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9256
Experience:  Android Tech
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I removed my GOOGLE account from Motorola Razor - now I cannot

Customer Question

I removed my GOOGLE account from Motorola Razor - now I cannot add it back
Submitted: 7 months ago.
Category: Android Devices
Customer: replied 7 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Randy Boman replied 7 months ago.
Follow these steps please>From a home screen, tap Apps (located at the bottom).From the All Apps tab, tap Settings.Tap Add account.Tap Google.Tap Existing.Enter the appropriate information into the following fields then tap Next (located in the lower right).EmailPasswordFrom the Join Google+ screen, tap Not now. Google+ setup can be resumed by navigating Apps > Google+ from the home screen.From the Entertainment screen, tap Not now. Entertainment purchase setup can be resumed by navigating Apps > Play Store from the home screen, tap a paid apn then tap Add payment method.From the Backup & restore screen, tap Keep this phone backed up with my Google Account to enable or disable then tap Next (located in the lower right). Enabled when a check mark is present.
Customer: replied 7 months ago.
Tapping on GOOGLE, - "couldn't sign in" there was a problem connecting to account.google.com (I mentioned that I had changed my password) - "need to set up backup account" - never-ending circle
Expert:  Randy Boman replied 7 months ago.
okay, click on the link below and let me know if you can sign in okay there.>please click here<
Customer: replied 7 months ago.
Can sign in to my google acct just fine
Expert:  Randy Boman replied 7 months ago.
Okay, did you chose existing Google account on the phone account set up?