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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10220
Experience:  Personal Experience with many Android devices and versions
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My samsung 6 android phone will not allow me to restart or

Customer Question

My samsung 6 android phone will not allow me to restart or power it off. I cannot access battery any suggestions
Submitted: 10 months ago.
Category: Android Devices
Expert:  Ashik replied 10 months ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. Press and hold down the Volume Down and Power button at the same time for 10-20 seconds and it will force reboot. Check if it works now. Please let me know if that didn't work, so we can continue troubleshooting.