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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31232
Experience:  Android Systems Specialist
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Google play movies and tv... when i click on a movie that

Customer Question

Google play movies and tv... when i click on a movie that has the option to rent, it only shows the option to buy
Sometimes i click below where it says read more and after i close that the optoon to rent appears again
What can i do about this glitch
Thanks
Submitted: 8 months ago.
Category: Android Devices
Expert:  Richard replied 8 months ago.

Hi there and welcome

If you click on Read More, do you see the rental period specified?

Please let me know.

Customer: replied 8 months ago.
When you click a movie usually have 2 chocies right.... buy and rent
When i click on a movie i just get the red triangle with the buy option
Sometimes and just sometimes after clicking tread more and then closing it the rent optoon appear
Thanks
Customer: replied 8 months ago.
The software is up to date
Its a samsumng galaxy s2 tab
Expert:  Richard replied 8 months ago.

Thanks

Can you go to Settings, Applications Manager

Then swipe to the list ALL

Press on each service with Google in the name, and press Clear Data

Then restart the Tab and tell me if it now functions correctly please.

Customer: replied 8 months ago.
I can remt from my phone as well and appears in the tablet no problem but off course its just easier direct
Expert:  Richard replied 8 months ago.

ok, can you do the instructions I gave please?

Customer: replied 8 months ago.
Still the same
Should i delete and reinsatll maybe
Customer: replied 8 months ago.
Ddvice is not rooted or anything
Expert:  Richard replied 8 months ago.

You did my instructions in 1 minute? Sorry thats not possible.....

I will repeat the instructions again

Can you go to Settings, Applications Manager

Then swipe to the list ALL

Press on each service with Google in the name, and press Clear Data

Then restart the Tab and tell me if it now functions correctly please.

Customer: replied 8 months ago.
I didnt restart sorry
Customer: replied 8 months ago.
Inhad the settings tab open because i had cleared chache before
Will restar now
Expert:  Richard replied 8 months ago.

There are more then 5 services, you went through EACH one and cleared them ALL?

Customer: replied 8 months ago.
Sorry wich other services ??
Expert:  Richard replied 8 months ago.

go to Settings, Applications Manager

Then swipe to the list ALL

Press on each service with Google in the name, and press Clear Data

Then restart the Tab and tell me if it now functions correctly please.

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